meatgrindr Posted May 22 Share Posted May 22 Log in, but in port the carousel is just blank, nothing but the ocean. Log out, log back in and it's there. Has happened 3 times in the last month or so. Anybody else? 3 Link to comment Share on other sites More sharing options...
UnrepentantSinner Posted May 22 Share Posted May 22 Only happened once to me so far and that was in the last update. 1 Link to comment Share on other sites More sharing options...
oldblackdog Posted May 22 Share Posted May 22 Yeah, this has happened to me a few times, Meat. No rhyme or reason, and I can't reproduce the glitch (so...no reason to send in a ticket as there doesn't seem to be a way to identify the bug). 2 Link to comment Share on other sites More sharing options...
I_cant_Swim_ Posted May 22 Share Posted May 22 Yes. Me. Happened a few times in the last weeks. As you stated, logging in anew fixes it. But lemme top up with something extra weird - I once (few weeks ago) logged in to find all my ships...except BBs. All BBs were gone. Bit of a shock, first 😄But they were there on renewed login. 1 Link to comment Share on other sites More sharing options...
PrairiePlayer Posted May 22 Share Posted May 22 The same happened to me at the update before last. The carousel is working again, but one residual effect is that I cannot sort the carousel by ship type or tier. I just live with having to scroll through all of my ships. I am hoping the problem will be corrected in future updates (but not really expecting it do so). Link to comment Share on other sites More sharing options...
Slammer58 Posted May 22 Share Posted May 22 Same happened to me not too long ago. Link to comment Share on other sites More sharing options...
Admiral_Karasu Posted May 22 Share Posted May 22 IIRC didn't need to log out, I either played a battle or more probably popped over to Armory and the carousel was back. Link to comment Share on other sites More sharing options...
SunkCostFallacy Posted May 22 Share Posted May 22 Yes ... it happened once. I think it was just after the latest patch, but it may have been just before the patch ... I honestly can't remember. Link to comment Share on other sites More sharing options...
BOBTHEBALL Posted May 23 Share Posted May 23 4 hours ago, meatgrindr said: Log in, but in port the carousel is just blank, nothing but the ocean. Log out, log back in and it's there. Has happened 3 times in the last month or so. Anybody else? It happens, what you do is either select the ship you want through the tech tree or go into battle with whatever ship is chosen and it'll return to normal after you come back to port. 1 Link to comment Share on other sites More sharing options...
Estimated_Prophet Posted May 25 Share Posted May 25 My carousel gripe, (I have encountered the blank carousel,) would be that the stupid thing zero's back out to Hashidate every time I start the game again. I wish this stupid problem would stay fixed, as it is something which has happened in the past. Link to comment Share on other sites More sharing options...
Admiral_Karasu Posted May 25 Share Posted May 25 In case anyone is thinking about it being due to mods, I can tell you that, as far as I can tell, the missing carousel is not due to any mods being used. At least not any UI related mods, as I've had it once myself only using cosmetic mods. 1 Link to comment Share on other sites More sharing options...
SunkCostFallacy Posted May 25 Share Posted May 25 It's happened to me a couple of times in the past 48 hours. And as @Admiral_Karasu noted ... I don't use any mods which impact the port UI. 2 Link to comment Share on other sites More sharing options...
oldblackdog Posted May 25 Share Posted May 25 It hit me again this morning. Also, a couple of other port functions (Naval Battles screen, Armory) wouldn't come up. Part of the same problem? Heck if I know. 1 Link to comment Share on other sites More sharing options...
Justin_Simpleton Posted May 25 Share Posted May 25 (edited) I submitted a ticket to customer support a week or two ago and this is their response: "Hello, Justin_Simpleton. To solve the problem, try resetting the game client settings by deleting the preferences.xml and user_preferences.xml files, which are located in the game folder. Please inform us of the result. " I haven't done that because I can't repeat the problem, but it has happened again. The ticket has been closed. I don't know what these files are/do. Edited May 25 by Justin_Simpleton clarification 1 Link to comment Share on other sites More sharing options...
oldblackdog Posted May 25 Share Posted May 25 24 minutes ago, Justin_Simpleton said: I submitted a ticket to customer support a week or two ago and this is their response: "Hello, Justin_Simpleton. To solve the problem, try resetting the game client settings by deleting the preferences.xml and user_preferences.xml files, which are located in the game folder. Please inform us of the result. " I haven't done that because I can't repeat the problem, but it has happened again. The ticket has been closed. I don't know what these files are/do. Thanks for submitting the ticket. As for the solution, I would be hesitant to dig in to the game files and start deleting stuff. The glitch isn't really game-breaking, and I'm worried I would delete the wrong thing. 1 Link to comment Share on other sites More sharing options...
HogHammer Posted May 25 Share Posted May 25 3 minutes ago, oldblackdog said: I would be hesitant to dig in to the game files and start deleting stuff When WG requests that players "dig" into files, to me, that is a red flag that someone (hint) does not have a clue about the game's coding. 1 Link to comment Share on other sites More sharing options...
oldblackdog Posted May 25 Share Posted May 25 11 minutes ago, HogHammer said: When WG requests that players "dig" into files, to me, that is a red flag that someone (hint) does not have a clue about the game's coding. Yeah, I find this kind of advice from customer support to be somewhat unhelpful. I'm not a programmer, and I'm not inclined to go mucking around in the guts of the game. Too much chance I would hit the wrong key and blow something up. Link to comment Share on other sites More sharing options...
Justin_Simpleton Posted May 25 Share Posted May 25 17 minutes ago, HogHammer said: 22 minutes ago, oldblackdog said: I would be hesitant to dig in to the game files and start deleting stuff When WG requests that players "dig" into files, to me, that is a red flag that someone (hint) does not have a clue about the game's coding. If someone had an explanation of what these preference files do, I would be more inclined to do as they say. I hesitate to mess up whatever preferences I have going now to chase a bug a I can't replicate. It's probably an item left off an 'if' statement in the code. These are hard buggers to find. 2 Link to comment Share on other sites More sharing options...
Justin_Simpleton Posted May 26 Share Posted May 26 Following up on this topic For those who have seen this problem, please check to see if you can open the preferences.xml file. Don't change anything. I get an error message and I wonder if others get that message too. 1 Link to comment Share on other sites More sharing options...
HogHammer Posted May 26 Share Posted May 26 @Justin_Simpleton This type of file "can" be opened in Notepad. However, as @oldblackdog says, I would be very hesitant to start messing around with it. Here is an example just to give you a peek at what you would be looking at—this is only a very small fraction of the overall file. If you give it an attempt to change anything, I wish you much luck... 2 Link to comment Share on other sites More sharing options...
oldblackdog Posted May 26 Share Posted May 26 4 minutes ago, HogHammer said: @Justin_Simpleton This type of file "can" be opened in Notepad. However, as @oldblackdog says, I would be very hesitant to start messing around with it. Here is an example just to give you a peek at what you would be looking at—this is only a very small fraction of the overall file. If you give it an attempt to change anything, I wish you much luck... Holy Crow! No way I would try to mess around with something like that... 1 Link to comment Share on other sites More sharing options...
Justin_Simpleton Posted May 26 Share Posted May 26 18 minutes ago, oldblackdog said: Holy Crow! No way I would try to mess around with something like that... Same here. Link to comment Share on other sites More sharing options...
Admiral_Karasu Posted May 26 Share Posted May 26 IIRC, preferences.xml was the file where you could set a fixed FPS rate as well. Another way to do this would be with your GPU settings. Link to comment Share on other sites More sharing options...
HogHammer Posted May 26 Share Posted May 26 1 hour ago, Admiral_Karasu said: IIRC, preferences.xml was the file where you could set a fixed FPS rate as well. Another way to do this would be with your GPU settings. If you use Aslain, this (FPS) can easily be set here. Aslain takes care of everything for you without you having to mess with the game files yourself. 1 Link to comment Share on other sites More sharing options...
oldblackdog Posted June 8 Share Posted June 8 Since installing the new update yesterday, this gremlin seems to be crawling around again. Anyone else? 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now