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Twitch rewards not working


CFagan_1987

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I watched the streams the rewards are available but when I click "claim now" in my inventory it stays "drop claimed" but it's showed as unclaimed. 

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have that as well. "Claim now" cannot be clicked away and no drops in port, though at the top it say "drop claimed". Twitch screen looks like this:

image.thumb.png.2f323fa3a797ad8b533e8d704fdc4059.png

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2 minutes ago, I_cant_Swim_ said:

have that as well. "Claim now" cannot be clicked away and no drops in port, though at the top it say "drop claimed". Twitch screen looks like this:

image.thumb.png.2f323fa3a797ad8b533e8d704fdc4059.png

Yep! That's exactly what I'm seeing. Could this be a problem on Twitch's end? 

I did the latest Windows updates yesterday. I updated my Chrome browser and I tried claiming the rewards on the Microsoft Edge browser as well but nothing works.

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From Killerbin on the official discord server:

Quote

Captains!

We're currently receiving reports from some players that they are unable to claim the 13.4 Twitch Mystery Drop. Unfortunately this appears to be an issue on Twitch's end, thus we have limited resolution options at this time.

We will provide additional information when we will be able to.
Thank you for your patience, we apologise for the inconvenience. 

Fair Seas Captains!

 

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31 minutes ago, CFagan_1987 said:

I watched the streams the rewards are available but when I click "claim now" in my inventory it stays "drop claimed" but it's showed as unclaimed. 

Same here can't claim any drops. :classic_angry:

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It's on twitch's end and it is still not working, quarter to nine pm GMT.

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I've also created a ticket, lets see what happens...

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23 minutes ago, I_cant_Swim_ said:

I've also created a ticket, lets see what happens...

My major concern is losing out on the rewards as I depend on the Twitch streams to get community tokens (and the amount you can get has been nerfed in recent patches).

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Posted (edited)

They are not showing claimed so once the issue is fixed you would think all you have to do is claim them - Don't Panic  marvin - dont panic | Zipp411 | Flickr

 

Edited by Bad Influence
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Posted (edited)

The problem is with Twitch. Right now, I can not claim 3 drops. 

Edited by Sambo_Cigars
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Appears to be fixed now.

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Only the mystery drop. The mission drop and the twitch container drop still have problem for me.

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@BigHeadShrimp that's true. I did get a message saying the mission was accessible, but I just looked and it's nowhere to be seen... But it looks like they're onto it, so a fix should be imminent.

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Everything works for me now. I got the Twitch container and the mission.

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1 hour ago, BigHeadShrimp said:

Everything works for me now. I got the Twitch container and the mission.

Yep, it seems to be resolved now

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Posted (edited)

Anyone else having a problem receiving the WMI camo mission?  

Inventory shows it was claimed, but I haven't received the mission in port.

Never mind.  Had to relink (twice) and it finally showed up

Edited by HamptonRoads
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