OK what is going on with the game and the WOWS website

[tm63au]

hi

Have I missed the memo I cant log into the game the WOWS website seems to be down, I was only on last night and my internet seems to be fine !

I don't understand anyone else having trouble ?

 

regards  

[Snargfargle]

I just logged on at 12:16 AM CST to the NA server.

[tm63au]

28 minutes ago, Snargfargle said:

I just logged on at 12:16 AM CST to the NA server.

still cant get on the website trouble shooting says the DNS cant find host name for WOWS 

and i still cant log in to the game 

AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

only played last night

[Snargfargle]

Just now, tm63au said:

still cant get on the website trouble shooting says the DNS cant find host name for WOWS

 

Try flushing your DNS cache

• Type cmd in the Start menu's search bar
• Right-click Command Prompt and select Run as administrator
• Type ipconfig /flushdns in the Command Prompt and press Enter

 

[Snargfargle]

If that doesn't work, try changing your DNS to the Google public DNS server.

Win 10:

Win 11:

 

[tm63au]

8 minutes ago, Snargfargle said:

 

Try flushing your DNS cache

• Type cmd in the Start menu's search bar
• Right-click Command Prompt and select Run as administrator
• Type ipconfig /flushdns in the Command Prompt and press Enter

 

never done anything like this before 

so you say type ipconfig /flushdns  after windows / system 32 on that popup correct ?

 

Edited November 19, 2024 by tm63au

[Snargfargle]

4 minutes ago, tm63au said:

never done anything like this before 

so you say type ipconfig /flushdns  after windows / system 332 on that popup correct ?

 

You are in the right place.

Copy and paste the command

ipconfig /flushdns

Ctrl-C here Ctrl-V there

press enter.

 

Edited November 19, 2024 by Snargfargle

[tm63au]

54 minutes ago, Snargfargle said:

You are in the right place.

Copy and paste the command

ipconfig /flushdns

Ctrl-C here Ctrl-V there

press enter.

 

tried flushing no luck I will look at this other option thanks for the help

Looks I wont be playing tonight

[Snargfargle]

2 minutes ago, tm63au said:

tried flushing no luck I will look at this other option thanks for the help

Looks I wont be playing tonight

If your ISP assigns a DNS server address you might try rebooting your router first. This may or may not work. Local ISPs may have trouble with their DNS servers being down when the Google servers are up and running. Local servers are generally faster to access, however, as they are closer.

[Andrewbassg]

NP here, just logged in.

[tm63au]

could this have anything to do with not unifying accounts 

I have an account of the SEA server which I never use ?

I never downloaded the game to that server ?

its just an account but I have not gotten around to unifying them 

problem I cant get into dam support to ask because I cant get the web site up

[I_cant_Swim_]

@tm63au No. Because then I'd have the same issue, as I've also got various unlinked accounts. 

If you're behind a VPN, switch it off for a moment and see if restarting your browser helps while it's down.

[Snargfargle]

1 hour ago, tm63au said:

problem

I've been assuming because you have the game server NA listed in your bio that it's the one you are trying to access. Is this the case?

Did you change your DNS server to Google's? Did you reboot your router? If you did, like was just said, turn off any VPN. Then, clear your browser caches. If you use a browser other than Edge, make sure to open Edge and clear its cache too. Or, you can use CCleaner to do all this for you.

Also, do this. Open the command prompt again and type in

ping login1.worldofwarships.com

Can the site be reached?

If you are trying to reach a non-NA WOWS server please let us know.

https://www.ccleaner.com/

 

 

Edited November 19, 2024 by Snargfargle

[Yedwy]

5 hours ago, tm63au said:

hi

Have I missed the memo I cant log into the game the WOWS website seems to be down, I was only on last night and my internet seems to be fine !

I don't understand anyone else having trouble ?

 

regards  

Its an old network… well lets call it bug… that sometimes pops its ugly head, Snargle gave you the correct workaround using another DNS in this case its google until the matter is resolved

[tm63au]

20 minutes ago, Snargfargle said:

I've been assuming because you have the game server NA listed in your bio that it's the one you are trying to access. Is this the case?

Did you change your DNS server to Google's? Did you reboot your router? If you did, like was just said, turn off any VPN. Then, clear your browser caches. If you use a browser other than Edge, make sure to open Edge and clear its cache too. Or, you can use CCleaner to do all this for you.

Also, do this. Open the command prompt again and type in

ping login1.worldofwarships.com

If this address can't be reached try the following

ping 92.223.57.116

If it can be reached then it's your DNS server that's the problem.

If you are trying to reach a non-NA WOWS server please let us know.

https://www.ccleaner.com/

 

 

hi have done those things still not on logging to game or getting web site 

i have google crome old 

I dont have a VPN

and I have windows 7 

this what came up after i did a trouble shoot on the web site 

I am not tech savvy and its say the problem is the DNS  i will have to have someone look at my computer in the interim

and then look to get new one 

 

thanks for the help really appreciate it, i am going to call it a night maybe in morning something might right itself if not could away from the game a while till guy new computer.

 

cheers  

[Snargfargle]

Windows 7?! How are you even able to connect to the Internet without getting infected by malware? Run the ESET online scanner and see if it detects any malware on your system.

I'm about at the end of my expertise here but we have a networking technician over at TSF that might be able to help you.

Run "one-time scan."

https://www.eset.com/afr/online-scanner/

Tech Support Forum:

https://www.techsupportforum.com/forums/online-network-gaming-support.222/

 

 

[Wolfswetpaws]

7 hours ago, tm63au said:

hi

Have I missed the memo I cant log into the game the WOWS website seems to be down, I was only on last night and my internet seems to be fine !

I don't understand anyone else having trouble ?

 

regards  

I just logged-in to the World of Warships website.  https://worldofwarships.com/  

I use Windows 10 operating system on my laptop computer, and use the Opera web-browser.

[Wolfswetpaws]

World of Warships system requirements
https://na.wargaming.net/support/en/products/wows/article/10288/  
 

Quote

System Requirements

Sep 5, 2017Updated 2 months ago

• Installation file size: 6.5 MB.
• During installation, 63.9 GB of files are downloaded additionally.
• Space needed on the hard disk for game installation: 108.7 GB.
• Hard disk space used by the installed game: 67.2 GB.

	Minimum	Recommended	Maximum Full HD	Maximum 4K
Operating System	Windows 7 x64	Windows 7x64 / 8.1/ 10/ 11	Windows 7x64 / 8.1/ 10/ 11	Windows 7x64 / 8.1/ 10/ 11
Processor (CPU)	Intel® Core™ i3-3210 3,2 GHz  AMD Athlon™ X4 970 Quad Core 3,8 GHz	Intel® Core™ i5-10400 2,9 GHz  AMD Ryzen 5 3600 3,6 GHz	Intel® Core™ i7-8700K 4,2 GHz  AMD Ryzen 5 3600 3,6 GHz	Intel® Core™ i7-8700K 4,2 GHz  AMD Ryzen 5 3600 3,6 GHz
Active Memory (RAM)	6 GB	8 GB	8 GB	8 GB
Graphics Card (GPU)	Nvidia®Geforce® GT 640  Intel UHD 630  AMD Radeon™ R7 240	Nvidia®Geforce® GTX 770  AMD Radeon RX 570	Nvidia®Geforce® RTX 2060  AMD Radeon RX 5700 XT	Nvidia®Geforce® RTX 3060Ti  AMD Radeon RX 6800 XT
Screen Resolution	1280x720	1920x1080	1920x1080	3840x2160
Video Memory (VRAM)	2 GB	4 GB	6 GB	6 GB
Audio Card	Compatible with DirectX 11
Internet Connection	Broadband Internet connection

 

[Snargfargle]

1 hour ago, Wolfswetpaws said:

I just logged-in

From my testing the WOWS servers, all of them are up and running. There are a few other things we could try but a gaming forum isn't the right venue for advanced network solutions. The last thing I'm going to suggest here is a game file check and repair via the WG Game Center.

That's why I directed the OP to TSF. I'm a technician/moderator over there but my forte is more on the hardware side of things. However, there are a couple of good networking specialists that probably could identify the problem.

Edited November 19, 2024 by Snargfargle

[iDuckman]

4 hours ago, Snargfargle said:

Windows 7?! How are you even able to connect to the Internet without getting infected by malware? Run the ESET online scanner and see if it detects any malware on your system.

I'm about at the end of my expertise here but we have a networking technician over at TSF that might be able to help you.

Run "one-time scan."

https://www.eset.com/afr/online-scanner/

Tech Support Forum:

https://www.techsupportforum.com/forums/online-network-gaming-support.222/

 

 

Hey, I had Win7 until very recently.  I actually prefer it to Win11.  No infection (I use protection) but apps started to disavow it, like Chrome.  IME that's not the problem - it's the Domain Name Server as you suggest which is usually a function of the ISP.  Re-directing to Google is a good idea after resetting everything, especially the IP lease.